Where are your products made?
Das Blau, LLC is located in New York City. All our products are conceived in New York, and being brought to life in Asia.

Do you ship internationally?
Das Blau, LLC ships directly to customers all over the world. Our standard shipping method is through USPS. However, we can accomodate special requests for expedited shipping depending on urgency.
International orders are subject to addtional duties and taxes beyond our shipping price. Since each country charges different rates, we cannot predict what these charges will be, althought VAT for EU countries can be as high as an additional 18%.

Das Blau, LLC does not refund shipping costs on returned orders. If you have specific needs or questions please contact Customer Service at info@dasblau.com with any specific shipping questions.

What is your return policy?
Our intention is to design and build products that meet your needs. For that reason all Das Blau, LLC products purchased directly from this Web site carry a complete satisfaction guarantee. If, at anytime within 30 days of receiving your product, you are unsatisfied for any reason simply contact us for an exchange, repair or refund depending on the damage. Unfortunately, this does not cover damage that was the result of misuse. We apologize, but shipping charges on returned products cannot be refunded.
Products returned for refund will be credited within 5-10 business days of the receipt of the item(s) and the refund can only be in the form of a credit to the original purchasing credit card or store credit.
To return a product for any reason, simply send the product back with a brief note as to the reason for the return as well as your name, order number, or some other means of identifying your purchase. Our return address is:

Das Blau, LLC - Product Returns
220 East 13th Street, #4
New York, NY 10003

Privacy Policy
Das Blau, LLC is very conscious about your personal privacy and the security of your information. As such, we make every effort to insure the safest possible shopping experience. We do not sell, trade nor barter information we collect to other companies or services.